Privacy Policy

1. Introduction

Creativeeliteao Gym ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website creativeeliteao.online or use our services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Membership and account information
• Payment and billing information
• Fitness goals and preferences
• Emergency contact information
• Photos and videos (with your consent) for promotional purposes

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device and operating system information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and managing your gym membership
• Processing payments and billing
• Communicating about classes, services, and updates
• Improving our services and website functionality
• Ensuring safety and security of our facilities
• Marketing and promotional activities (with your consent)
• Complying with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist in our operations
• When required by law or legal process
• To protect the safety and rights of our members and staff
• In connection with a business transfer or merger

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encrypted data transmission
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection practices

6. Your Rights

Under New Zealand privacy laws, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint with the Privacy Commissioner

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware of such collection, we will delete the information immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. International Transfers

Your information may be stored and processed in New Zealand or other countries where our service providers operate. We ensure appropriate safeguards are in place for any international transfers.